Johnson Flooring has been a mainstay of the Newberg community for over 50 years, and we’ve been in the same location for over 20 years.
While longevity in any business is certainly something to celebrate, there’s one figure I take more pride in: the thousands of satisfied customers that we’ve served over the decades. There are countless cutting-edge ways to run a business in 2018, but I’ve found a formula that works for me: love what you do and treat every customer the right way. Not the most dynamic approach, to be sure. But these increasingly are becoming lost arts.
Too often, I hear tales of clients who tried going to “big box store” for their flooring needs, only to receive impersonal service, dodgy pricing, and shoddy workmanship. This shouldn’t happen. Simply put, my clients have names, not numbers. From our initial consultation to the laying of the last tile, our clients receive friendly, personalized service. We have an actual person that answers the phone, and we respond to inquiries promptly.
When someone enlists our services, they’re entrusting their most prized possession to us – their home. It’s a responsibility I don’t take lightly. That’s why we make the process of installing your new flooring as seamless as possible, from helping you choose the perfect materials to expert installation when it’s convenient for you, not us.
Our highly trained crew is courteous, efficient, and obsessed with getting it done right the first time, every time. While it’s incredibly satisfying to beautify a home, I value the relationships I’ve built over the years; we have many clients who have enlisted our services again and again. That’s the lifeblood of this business. I understand that you have many choices for flooring companies – heck, you might even be thinking about going the “DIY” route. Whatever the case, we actually encourage you to do your due diligence – but ask that you give us the opportunity to show you how we can transform your floor into one of the greatest features in your home.